Do you think your brand is ready for this leap in quality? 2021 is the year in which online communities will confirm their importance and increase it, at least for companies capable of managing them best.
As always happens in the online world, it is not only the presence that counts but also the daily care and attention to the channel and communication with customers. Communities are the highest expression of these nes.
Very often, however, companies do not have the resources or specific internal skills to dicate to this channel.
In these cases, to avoid the risk of wasting your
Efforts in creating the online space, it can be useful to rely on professionals in the sector.
Adv Mia Lab has been dealing with digital business strategy , creation and management of brands’ online presence for years. A commitment to accompany companies on a path of transformation and enrichment of skills.
With a team of over 40 experts, we work every day with companies of all sizes, operating in sectors with different characteristics. We offer consultancy and personaliz paths, design together, to meet specific nes.
We start with a free consultation and whatsapp data then design the path together. The goal is online success and the creation of an effective and concrete company presence, which can also pass through the community.
In conclusion
Communities are online spaces that are gaining increasing importance.
Thanks to the particular conditions impos by Covid-19 in 2020 and the unexpect social distancing, the communities have been a resource for meeting people b2c fax and discussing topics of common interest.
A way to overcome social distances and constructively banish loneliness
To meet this growing ne, companies have start to create spaces that could host their most loyal customers and users. An opportunity to build loyalty, listen to requests measuring results and continuous adjustment and build a better offer to the customer.
What are online communities today for businesses?
A source of important, authentic and spontaneous information to analyze and use. An always active channel to provide a quick and direct first assistance, to shorten the distances with the company. A way to invest in each customer, extending the customer lifetime value and increasing their satisfaction.
All these aspects make communities an unmissable opportunity to work on the company image and to increase ROI, without significant investments in advertising.
